Frequently Asked Questions
I created a user account, but I did not receive any e-mails.
1. The email comes from firstname.lastname@example.org, so please check your spam or junk folder if you have difficulty locating it.
2. Once you’ve located the e-mail, please make sure to tell your e-mail program that it is not spam. In most programs you can simply click “this is not spam” or equivalent. You may also need to add email@example.com to your address book.
Can I pick-up a product I bought online in the store?
Yes. Select “in-store pick up” at the checkout. Products can be picked up at our storefront location at:
The 100-Mile Child
348 Danforth Avenue
When are you open?
Please call 416-254-0150 for more details.
Visit our Toronto Store Locator button for hours of operation
What do the symbols on your products mean?
We endeavour to provide information on the virtues of everything we sell. Each symbol represents a reason that particular item is carried by the 100-Mile Child. The descriptions of each of the virtues can be found by holding your pointer over a virtue icon.
Can I set up a gift registry?
Yes you can. Follow the link: www.the100milechild.ca/registry_list to register and then select your favourite gems either online or in person in our store and we will do the rest.
Do you have any stores outside of Toronto?
No. We currently have the one store, located on Danforth Avenue in the East End of Toronto. We do sell all of our products on our website.
Do you ship overseas?
Yes, we frequently ship to customers outside of Canada. Please email us at firstname.lastname@example.org for more details.
I make a product that would be a great fit for your store. What are the next steps to introducing it?
We receive a lot of emails from artisans and craftspeople and although we do review all requests we are not able to respond to everyone. If you would like us to consider your product please contact us at email@example.com with high resolution photos, product details and wholesale pricing. We also love to hear a little about you and your story.